Terms & Conditions

These Terms and Conditions apply to all purchases made through the website of Ames & Hart London, contactable at info@ameshartlondon.com. By placing an order, you agree to the following terms.

Applicability
By accessing or purchasing from our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Product Information
We strive to provide accurate, up-to-date descriptions and images of all our products. However, minor discrepancies or typographical errors may occur. Ames & Hart London reserves the right to correct any errors or update information at any time without prior notice.

Orders and Payment
Orders are processed once full payment has been received.
Available payment methods may vary by country. Customers are responsible for ensuring that their selected payment method is supported in their region.

Processing and Delivery

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days (depending on destination)

  • Orders are shipped directly from our trusted supplier located in China

Please note that customs processing or local courier delays may extend delivery times, which are beyond our control.

Returns and Cancellations
Please refer to our dedicated Return Policy for all return and cancellation conditions.

Liability

  • Ames & Hart London is not responsible for loss or damage once the courier confirms delivery to the address provided by the customer.

  • Customers are responsible for entering accurate shipping details during checkout.

  • We are not liable for delays caused by customs, logistics partners, or unforeseen circumstances beyond our control.

Intellectual Property
All content on www.ameshartlondon.com, including text, images, designs, and logos, is the exclusive property of Ames & Hart London. Any reproduction, distribution, or commercial use without written consent is strictly prohibited.

Complaints Procedure
If you have a complaint or concern regarding your order, please submit it in writing via info@ameshartlondon.com. Our customer service team aims to respond within 5 business days.

Governing Law
These Terms and Conditions are governed by and construed in accordance with UK law. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the United Kingdom.

Contact Information
Ames & Hart London
Email: info@ameshartlondon.com
Website: www.ameshartlondon.com